Your Authorization Code is a secret combination of letters & numbers that you created upon your very first login.

You will be asked for this Authorization Code every time you wish to send a transfer from your Crypto Capital account. It is therefore important that you keep a record of your Authorization code in a safe place.

If for some reason you lose or cannot remember your Authorization code, we can reset it for you so that you can generate another one.

If you need your Authorization Code reset, please send a request via email to

Reset will take place within two business days.