If your beneficiary did not receive the transfer, please fill out a Missing Credit Report:
1. Go to your Crypto Capital dashboard and click ‘Payments’ (in the left column)
2. Click on ‘Missing Credits’ (in the left column)
3. To report a missing credit, select ‘Incoming Missing Credit’ or ‘Outgoing Missing Credit’ in the dropdown menu
4. Fill in the required information. *Don’t forget to add a file for additional reference
