Your Account

Can I exchange Currencies on Crypto Capital?
You can do a foreign exchange on Crypto Capital.  There are two ways to do currency conversions, both start by making a New Transfer.  1. You ...
Thu, 23 Aug, 2018 at 8:45 AM
How can I close an account?
Open your Dashboard, click the (1) Account Management tab on the left hand side menu and open the (2) Accounts tab underneath.  From there ch...
Wed, 11 Jul, 2018 at 9:40 AM
How can I change the email address on my account?
To change an email address associated with your account, please contact us using the support@cryptocapital.co email.  State which email address needs...
Wed, 11 Jul, 2018 at 10:02 AM
How can I see my Transaction History?
You can view your account history and activity in your Crypto Capital dashboard.  Go to Account Information on the left hand side menu and click on T...
Fri, 20 Jul, 2018 at 8:42 AM
What is Two-factor Authentication (2FA)?
In order to provide our customers with a high level of account security, we use two-factor authentication, which is also known as "2FA" and al...
Fri, 20 Jul, 2018 at 4:11 AM
How can I reset 2FA on my account?
In order to reset the 2FA on your account you will need access to your device. Once you have logged into your Dashboard using your current password click ...
Fri, 27 Jul, 2018 at 7:25 AM
How do I add a new user to my account?
Crypto Capital allows our users to add multiple users to access their account: Please note that only the SIGNATORY (main account holder) is able to add ...
Fri, 24 Aug, 2018 at 4:48 AM