General Info

How do I access my Dashboard?
a) Go to the Crypto Capital Website b) Click on ‘Login Now’ c) Enter your Login details or click ‘Login with Facebook’: d) From here you g...
Wed, 11 Jul, 2018 at 10:36 AM
How do I create a new account in a specific currency?
Crypto Capital offers you the ability to have multiple accounts in different currencies. To create an account in a specific currency; 1.    Go to your C...
Wed, 11 Jul, 2018 at 10:39 AM
What currencies does Crypto Capital support?
Crypto Capital supports the following currencies to fund your account: The US Dollar / USD The Euro / EUR The British Pound / GBP The Canadian dollar /...
Thu, 26 Jul, 2018 at 4:46 AM
How long does a deposit and withdrawal take?
Internal transfers within the Crypto Capital platform to other account holders, either personal or corporate, are executed instantly*. External trans...
Wed, 11 Jul, 2018 at 10:01 AM
What is the "Narrative" field?
The "Narrative" field is also known as a reference memo and is required for external transfers as well as transfers into our supported exchanges. ...
Wed, 11 Jul, 2018 at 10:04 AM
What countries does Crypto Capital work with?
We are constantly expanding our list of supported countries. By supported countries, we mean that we can transfer funds to a bank in that country.  Belo...
Tue, 10 Jul, 2018 at 6:49 AM
What is an Authorization Code?
Your Authorization Code is a secret combination of letters & numbers that you created upon your very first login. You will be asked for this Autho...
Fri, 20 Jul, 2018 at 4:10 AM
What is a Two-Factor Authentication (2FA)?
In order to provide our customers with a high level of account security, we use two-factor authentication, which is also known as "2FA" and also ...
Fri, 20 Jul, 2018 at 4:11 AM